Summary: We respect your data. Your habit data is yours. We use it to provide the service and improve our AI coaching. We do not sell your data to advertisers. You can delete your account and data at any time.
1. Introduction
Welcome to Pebble ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have control over your personal information. This Privacy Policy explains how we collect, use, disclosure, and safeguard your information when you visit our website, use our mobile application (iOS and Android), or engage with our services.
By using Pebble, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
A. Information You Provide to Us
- Account Information: When you register, we collect your email address, name, and password (hashed). If you use social login (Google/Apple), we receive your public profile information.
- User Content: Data regarding your habits, streaks, check-ins, journal entries (private), and interactions with the AI coach. Social interactions are limited to system-generated reactions and habit status updates.
- Support Inquiries: Information you provide when contacting customer support.
B. Information Automatically Collected
- Device Data: Device type, operating system, unique device identifiers (for mobile apps), and IP address.
- Usage Data: Interactions with the app, features used, and time spent, collected via analytics providers like Amplitude.
- Cookies: On our website, we may use cookies to maintain your session.
C. Payment Information
Web: Payments are processed by third-party payment processors. We do not store full credit card numbers.
Mobile: Payments are processed by the respective app store provider (e.g., Apple App Store, Google Play Store). We only receive transaction receipts to validate subscriptions.
3. How We Use Your Information
We process your data for the following purposes:
- Service Delivery: To provide habit tracking, visualizations, and social "Pod" features.
- AI Coaching: To generate personalized insights and nudges using third-party AI models. Your data is processed but not used to train public models.
- Communication: To send transactional emails (password resets) and push notifications (reminders).
- Analytics: To understand user behavior and improve the app experience.
- Compliance: To enforce our Terms of Service and comply with legal obligations.
4. Data Sharing and Third Parties
We do not sell your personal data. We share data only with trusted service providers who assist us in operating the app:
- Cloud Infrastructure Providers: To host and store data securely.
- AI & Machine Learning Providers: To process data for personalization and coaching features.
- Payment Processors: To facilitate subscription payments and billing.
- Subscription Management Services: To manage mobile app subscriptions and entitlements.
- Analytics Providers: To help us understand app usage and improve user experience.
5. Your Rights (GDPR & CCPA)
Depending on your location, you have the following rights:
- Access: Request a copy of the data we hold about you.
- Correction: Update inaccurate information involved in your account settings.
- Deletion ("Right to be Forgotten"): Request deletion of your account and all associated data. You can delete your account directly within the app settings.
- Portability: Request your data in a structured, machine-readable format.
- Withdraw Consent: Opt-out of marketing communications or push notifications at any time.
To exercise these rights, please contact us at support@pebblehabits.com.
6. Data Retention
We retain your personal data only as long as your account is active or as needed to provide you services. If you delete your account, we delete your personal data from our active databases within 30 days, subject to legal retention obligations.
7. Security
We implement industry-standard security measures, including encryption in transit (HTTPS) and at rest (via Supabase), and Row Level Security (RLS) policies to ensure only you can access your private data. However, no method of transmission over the internet is 100% secure.
8. Children's Privacy
Pebble is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we discover we have collected information from a child under 13, we will delete it immediately.
9. International Transfers
Our servers are located in the United States. If you access the service from outside the US, your information may be transferred to, stored, and processed in the US. By using the service, you consent to this transfer.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@pebblehabits.com